Shipping Policy

Order Processing

Orders are typically processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery times:

• Major cities: 2–5 business days

• Remote areas: 4–7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

Shipping Charges

Shipping charges are displayed at checkout before payment is completed.

Order Tracking

Once your order is dispatched, tracking information may be provided through SMS, email, or WhatsApp, where available.

Delivery Issues

If your order has not arrived within the estimated timeframe, please contact our support team for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Fully Organic is not responsible for delays or failed deliveries resulting from incorrect information provided by the customer.